This email is in response to the multiple emails received by our company from you.
I apologize for any perceived rudeness, as this is not my intention. I will still be your point of contact for the company.
In reference to your request for an annual audit on all city franchise fees, taxes and payments, we must politely decline your request. We will gladly respond to any request from an authorized agency.
Attached is a financial audit, which includes your electric bill amounts and payments made on your account, from July 2009 to present. This information is based on our retention of re
cords.Regards,
Carol Harzinski-Byerly
Customer Advocate Resolution Supervisor.
Executive Office
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